Most working adults report they experience stress on a regular basis, and your team would likely confirm this fact. Modern workplaces are often filled with change, and increasing workloads can have a major impact on employee morale. However, certain problem-solving techniques can help alleviate certain pressures when on the job, making challenges more manageable. Here are three problem-solving skills that can reduce your team’s stress.
Skill# 1: Identify the Core Issue
No problem can be solved until the situation at its center is defined. Learning to analyze the given situation to pinpoint the challenge makes it easier to plan on how to move forward, allowing a solution to more easily take shape.
Workers can begin the process of identifying the core issue by first determining what is happening, and where and when the problem is occurring. Then, consider if specific people or circumstances cause the problem to present.
The purpose isn’t to place blame, but to find the source of the problem. After this is done, they can move on to the next step in the process.
Skill #2: Brainstorm
Once the core issue is found, it is time to consider solutions. This often requires a brainstorming session regardless of whether one person or a team of individuals is working to find a resolution. Have them identify potential scenarios that could resolve the problem first. They can reference back to past issues that are similar in nature, perform research to get a possible course of action or speak with others who can provide valuable insight.
In some cases, a large problem will need to be broken down into more manageable pieces. When this occurs, have them brainstorm possible answers for each segment of the issue to make the task more manageable.
Also, encourage them to record ideas no matter how silly they may initially appear to be. Sometimes, being able to inject some humor into the situation is stress relieving in itself, and they may stumble upon a great way to resolve the issue along the way.
Skill #3: Select a Course of Action
Now that potential solutions have been identified, it’s time to pick one to pursue. Have them consider the possible consequences, both positive and negative, or a given path as well as obstacles that may prevent it from being a viable option (such as whether they have the right tools or resources).
After some analysis, they will likely arrive at a resolution that is reasonably suitable given the circumstances.
By following this approach, your team can feel secure in the fact that all potential courses of action were considered and the best solution was selected. Then, they can go forward making the necessary changes with confidence instead of feeling stressed.
Read more: TRC