Positive reinforcement is the easiest way to maximise employee happiness, effectiveness and engagement. Building employee’s strengths is far more effective than criticizing their weaknesses.
Recognizing employees for doing the job right increases the likelihood that they will continue to do so, enabling them to make a dramatic impression on the company.
Pallavi Jha, Chairperson and Managing Director, Dale Carnegie Training India told BW Businessworld, “Make it clear that there is no cap on praise, acknowledgment and appreciation, be a role model by openly acknowledging good work and accomplishments. Consistent communication is necessary in order to keep your employees engaged. Employees whose managers hold regular meetings with them are much more likely to be engaged as compared to their counterparts. A great manager makes his or her team feel comfortable and cared about consequently, engaged employees will go the extra mile to give back.”
Demand for talented workforce is growing with the rise of gig economy. Flexible timings are becoming increasingly popular, which helps in reducing employee burnout, reduces stress, while saving time and money.
Pallavi Jha added, “Flexible timings increase employee morale and commitment, reduces absenteeism and attrition, and increases the organization’s ability to recruit outstanding employees. With flexible timings becoming more and more common, organizations are hoping to attract younger, brighter and higher-quality talent than ever before.”
Leaders need to uphold team morale. Their confidence will convince the team that obstacles are natural, and their focus should remain on the greater goal. If you exude calm, the team will follow suit. Employee hiring and engagement shouldn’t be an issue as long as the team believes in your mission, vision and goals.
Recognition is important
Recognition programs should be a part of any organization’s culture. Take every opportunity to broadcast the value created by your team members. Make their accomplishments visible internally and externally. If they coached a colleague, ensure the HR head knows. If they went out of their way to assist in solving a problem in another departmentdespite it not being a part of their job role, congratulate them with pomp.
About recognition at Dale Carnegie, Pallavi Jha added, “Peer-to-peer recognition increases employee engagement and at Dale Carnegie India, we implement it in the form of a monthly recognition program where employees nominate one another whilst stating why each nominee deserves recognition for their recent performance. With this, we’ve created an organization of people who support and enable one another to accomplish the best.”
Read more: BW